Technical Writer at RudderStack

Rudderstack Company Profile on astorik
India
Remote - Job Location(s) only
Full-time
Not Mentioned
Data Engineering
Data Engineering
Remote - Job Location(s) only
Full-time
Not Mentioned

Job Description

You will create and maintain product-centred technical documentation, including API documentation, brochures, and articles. This content will be designed to drive and simplify product adoption and usability for our customers, data engineers, or anyone interested in our product.

Specifically, your job responsibilities will include the following:

  • Producing lucid and accurate technical content, including user manuals, developer guides, integration guides, API documentation, and documents on product-specific features and applications.
  • Collaborating with the product managers and the engineering team to better understand the product features and requirements.
  • Editing the technical content with the highest level of quality, consistency, and readability.
  • Incorporating the feedback on the technical content as suggested by product managers, engineering teams, and customers.
  • Maintaining the documentation and other forms of technical content to ensure that it is always up-to-date and technically accurate.

Examples of desirable skills, knowledge and experience:

  • Experience in writing technical documentation and API documentation
  • Excellent written and verbal communication skills are a must. Knowledge of Simplified Technical English (STE) will be a bonus.
  • Strong technical background with exposure to programming languages like JavaScript
  • Strong technical and logical aptitude to quickly understand product features
  • Ability to translate the understanding of the product features into high-quality technical content
  • Willingness to learn and adapt quickly

Eligibility

The opportunity is remote but the candidate should ideally be residing in India.

About

At RudderStack, we are redefining enterprise-scale data collection and routing. We are building a customer data platform (CDP) on the customer's own data warehouse. Our open-source, developer-first approach is the first of its kind. We understand the outsized impact customer data has on businesses, and we understand the challenges and pain points. We are looking to solve the customer data management problem in enterprises, once and for all, in a secure, compliant and cost-effective way.

RudderStack collects data from 30+ sources, can transform events on the fly, and routes to 150 different marketing, sales, product, analytics applications all with one snippet of code.

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